Health care is the only product or service we purchase without any idea of the price. Often, you don’t even know your portion of the price.
This raises the question, “Why?” Can anyone imagine going into a restaurant and ordering a meal that had no price listed, or signing a contract to buy a car and then being told the price? It would never happen. But in health care, we not only tolerate such behavior, we are often reticent to even ask about prices.… Read more »


These are extraordinarily stressful times for America’s hospitals. Many are treating fewer patients now than they did two years ago and operating at a financial loss; they complain publicly about the financial squeeze they are in between demands for higher pay from doctors and nurses and inadequate reimbursement rates from public and private sector payers. On top of this, hospitals are expected to keep up with a rapidly changing health care system, one which is now beginning to pay hospitals based on quality measures, such as patient satisfaction scores, infection rates and patient outcomes. In short, the reimbursement model is transitioning from one based on the number of procedures performed to one based on outcomes.
From Ninth Graders to Health Care Elites: A Communications Lesson on the Power of Engagement
Catogories Health Policy | Tagged audiences, communication, engagement, nemotodes, talks, teaching, TEDMED | Leave a comment